Mani Company To collect debts from financing agencies

We work to process and collect the debts of approximately 29 different entities in different fields. The value of the…

Chairman of the Board of Directors

For more than 33 years, we have been a source of trust for our clients in collecting debts inside and outside the Kingdom of Saudi Arabia. During which we developed our business and expanded it through regional and international partnerships, and we are certain that this development is the basis of our success, with God’s grace.

Mani Companies is one of the largest companies in the Kingdom of Saudi Arabia. It was established in 1989 with its headquarters in Al-Khobar, and its branches are spread inside and outside the Kingdom.

Maadi bin Masoud Al-Hajri

Chairman of the Board of Directors of Money Companies

Our vision

Providing collection services to our partners with all professionalism within an environment characterized by responsibility, professionalism, competition and achievement

Our message

To be the leading sector in providing services in line with the Kingdom’s Vision 2030 in economic renaissance and regional and geographical expansion worldwide.

Our goals

Excellence and creating additional value in the field of collection, growth to achieve our strategic vision of expanding globally

Features

1

Training and qualifying conductors with the required skills, including (negotiation, time management, etc.)
2

Fast access to customers
3

Adherence to the policies and controls of the Central Bank of Saudi Arabia

Work procedures

Receive the wallet

Providing information

Legal procedures

Classification of accounts

Matching and sorting

Distribution of work

Confirm payments

Re-return

Lifting in the system

Rotate accounts

Processing team

Closing accounts

Collection stages

Telephone collection

Field collection

Legal procedures

Information Center

1

The information center is the core strength that distinguishes us from other competitors in this field
2

The collection strategy depends on the extent of reaching customers, and therefore a work team and a high budget have been allocated to develop the information center as it is the basic element to start negotiating and solving customer problems.
3

We have our own databases that help us quickly reach customers

Existing portfolios

We work to process and collect debts for more than 40 entities in various fields, and the value of the currently outstanding debts referred to us is estimated at more than 5 billion riyals, so that the number of defaulting clients currently reaches more than 450 thousand clients.

Financing small and medium enterprises, financing credit cards

Real estate financing, individual clients, consumer financing

Deferred payment debt crowdfunding micro catering

Types of clients: Banks and financing agencies

Collection system

1

Customers are followed up through the Money system, which is a program that was prepared and programmed specifically for Money Company to provide the necessary options that are compatible with the nature of the work of collection companies.
2

All follow-ups and notes are recorded in simple steps to facilitate sorting and following up with clients in a professional manner
3

There is an evaluation system for calls for quality and development purposes
4

All outgoing and incoming calls with customers are documented and stored for a period of no less than 10 years to ensure the quality of calls and to refer to them when needed
5

We adhere to the collection controls issued by the relevant legislative authorities regarding the mechanism of communication with customers, and all employees are informed of them.

Benefits and motivation

The mechanism of work in collection depends largely on the human staff and their skills in reaching customers, convincing them, and achieving productivity. Therefore, benefits and incentives have been allocated.
Various types of collectors, most notably

1

Fixed salaries and allowances that increase every 6 months for the first year
2

Monthly commissions with fixed percentages of collection without a ceiling
3

Fixed monthly bonuses according to segments with no upper ceiling
4

Exceptional rewards, competitions and prizes from time to time according to segments without a maximum ceiling

Legal Attainment and Lawyers Network

To ensure the provision of integrated service to our clients, the Legal Affairs Department was established to follow up on the collection procedures that require the legal aspect, as more than 15,000 documents were received from our clients and their processing and pleading procedures in the courts were initiated by Mani Law Firm, in addition to contracting with 12 law firms and legal consultations and providing 34 deployed lawyers. In all regions of the Kingdom

Success partners

Client

318

Branches

3

Companies

5 Quality management

Mani Debt Collection Company has a belief in the role of quality and that it is the reason for successes and continuity in all its work. Therefore, it was keen to conform to international quality specifications and was able to obtain the following international certificates through it:

Reports and follow-up
Monitoring and evaluation
Training and qualification
Security and safety
Emergency plans
Reports and follow-up

Mani Company To collect debts from financing agencies

Chairman of the Board of Directors

Maadi bin Masoud Al-Hajri

Our vision

Providing collection services to our partners with all professionalism within an environment characterized by responsibility, professionalism, competition and achievement

Our message

To be the leading sector in providing services in line with the Kingdom’s Vision 2030 in economic renaissance and regional and geographical expansion worldwide.

Our goals

Excellence and creating additional value in the field of collection, growth to achieve our strategic vision of expanding globally

Features

1

Training and qualifying conductors with the required skills, including (negotiation, time management, etc.)

2

Fast access to customers

3

Adherence to the policies and controls of the Central Bank of Saudi Arabia

Work procedures

Receive the wallet

Providing information

Legal procedures

Classification of accounts

Matching and sorting

Distribution of work

Confirm payments

Re-return

Lifting in the system

Rotate accounts

Processing team

Closing accounts

Collection stages

Telephone collection

Field collection

Legal procedures

Information Center

1

The information center is the core strength that distinguishes us from other competitors in this field

2

The collection strategy depends on the extent of reaching customers, and therefore a work team and a high budget have been allocated to develop the information center as it is the basic element to start negotiating and solving customer problems.

3

We have our own databases that help us quickly reach customers

Existing portfolios

We work to process and collect debts for more than 40 entities in various fields, and the value of the currently outstanding debts referred to us is estimated at more than 5 billion riyals, so that the number of defaulting clients currently reaches more than 450 thousand clients.

Collection system

1

Customers are followed up through the Money system, which is a program that was prepared and programmed specifically for Money Company to provide the necessary options that are compatible with the nature of the work of collection companies.

2

All follow-ups and notes are recorded in simple steps to facilitate sorting and following up with clients in a professional manner

3

There is an evaluation system for calls for quality and development purposes

4

All outgoing and incoming calls with customers are documented and stored for a period of no less than 10 years to ensure the quality of calls and to refer to them when needed

5

We adhere to the collection controls issued by the relevant legislative authorities regarding the mechanism of communication with customers, and all employees are informed of them.

Benefits and motivation

1

Fixed salaries and allowances that increase every 6 months for the first year

2

Monthly commissions with fixed percentages of collection without a ceiling

3

Fixed monthly bonuses according to segments with no upper ceiling

4

Exceptional rewards, competitions and prizes from time to time according to segments without a maximum ceiling

Legal Attainment and Lawyers Network

Success partners

Client

318

Branches

3

Companies

5

Quality management

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